Services
Debt Recovery & Revenue Enhancement
Zig Kwande offers a comprehensive suite of debt collection and revenue enhancement services designed to optimize your financial performance. We provide tailored solutions to meet your unique needs, leveraging cutting-edge technology and expert support.
Call Center Setup
Establish a high-performing call center infrastructure tailored to your debt recovery needs. We provide expert setup, training, and ongoing support to maximize efficiency and agent productivity. We handle high-volume calls, ensuring prompt and professional communication with debtors.
Data Enrichment
Enhance your customer data with our advanced enrichment services. Improve data accuracy and completeness, leading to more effective debt collection strategies and increased recovery rates. We utilize advanced analytics to identify key insights and optimize your collection efforts.
Legal Collections
Our experienced legal team handles complex debt recovery cases, ensuring compliance with all relevant regulations and maximizing your chances of successful recovery. We navigate the legal complexities, ensuring a smooth and efficient process.
Revenue Enhancement
Implement comprehensive strategies to boost your revenue and improve your overall financial health. We provide expert guidance and support to help you achieve your financial goals. We work with you to develop customized strategies that maximize your revenue potential.
Cheetah™ System
Leverage our proprietary accounts receivable management system, Cheetah™, for streamlined debt collection processes, improved efficiency, and enhanced reporting capabilities. This cutting-edge system provides real-time data and insights, allowing for proactive management of your accounts receivable.
Debt Purchasing
We purchase debt portfolios, providing a comprehensive solution for managing and recovering outstanding debts. Our expertise in debt acquisition allows us to maximize recovery rates and provide a seamless transition for your organization.
Training & Skills Transfer
We provide comprehensive training programs for your call center staff, enhancing their skills and knowledge in debt collection and customer service. Our training programs are designed to improve agent performance and maximize recovery rates.
Query Resolution
We offer a dedicated query resolution system to handle customer inquiries efficiently and effectively. Our system ensures prompt and professional responses, improving customer satisfaction and building strong relationships.
BPO Solutions
Outsource your debt collection needs to our experienced team, freeing up your internal resources to focus on core business functions. We provide a cost-effective and efficient solution for managing your accounts receivable.